Frequently Asked Questions
FAQs
How do I update my address or phone number?
After you sign into your MySchools.nyc account, you will be taken to your dashboard. On the upper right-hand corner of the screen is the “My Account” button. Click on “My Account” and then “Account Settings” from the available options. There you can edit your address and contact information. Be sure to click “Submit” button on the bottom of your screen to save changes.
How do I add a sibling to my child’s application?
If your child’s sibling attends a school that you listed as a choice on your application, they have a higher chance of getting an offer.
A sibling is defined as an applicant’s brother or sister, including half-brothers, half-sisters, step-brothers, step-sisters, foster brothers, and foster sisters who live in the same household and are currently registered or enrolled at that school, and who will be enrolled at that school in September.
To add a sibling to the application, pay close attention to the last “Review Application” screen before you submit. Under the “Sibling Information” section, you will see all the choices on your application. If you have a sibling attending at one of the listed schools, check the checkbox. Then you will be asked to enter your other child’s name, date of birth, grade and OSIS ID if you have it. This information will be sent over to the school for verification.
How can I find my zoned school?
You can find your zone school at schoolsearch.schools.nyc, Just input your address and your zone school will populate.
Also in your MySchools application, you will see a green bubble with a checkbox next to your specific zoned school. If you reside in districts 1, 7 or 23, you do not have a zoned school. Instead, you have priority to all the schools in the district.
How do I search for schools?
You can search for schools using our school Directory. There you will find all the information you need pertaining to the school you’re interested in. You can even use various filters we have to specify your search to your interest.
What is the difference between favoriting and program and adding it to my application?
MySchools Directory “Search” tab allows you to “favorite” programs as you build your application. Once you favorite a program, that program will appear on the “Apply” tab. When you are ready to complete your application, you can go to the “Apply” tab. Any choices you have favorited will be on the right-side of the screen. You can drag-and-drop the program into the blue box on the left side of the screen to add it to your application. Any choice in the blue box of this screen is a choice and will have a number in front of it. If you add choices correctly, you will also see the “next” button at the bottom of that blue box. That “next” will take you to the last page of the application so you can submit.
Where do I find the admissions priorities for a program?
Your child has a better chance of getting an offer from some kindergarten programs than others. Kindergarten programs give admissions priorities to specific groups of applicants before others, such as to applicants who have siblings at the school. A program’s admissions priorities determine the order it considers specific groups of applicants for offers.
To find the admissions priorities to any program, you can view it under the “My Chances” section of the school’s program card in the directory. It will also list how many seats were available last year and which priority groups received offers last year.
How do I confirm I have submitted my application?
The final step in the application screen is the “Review application” page. At the bottom of that screen, you will see a blue “SUBMIT” button. That is only available if all other parts of the application have been completed. Once you click the “Submit” button, you will be taken to the confirmation page (with Confetti). This is confirmation of your application and your choices. Additionally, you will receive an email confirmation, and your receipt will be available under the “your documents” section of your MySchools dashboard.
How do I search for schools?
You can search for schools using our school Directory. There you will find all the information you need pertaining to the school you’re interested in. You can even use various filters we have to specify your search to your interest.